Privacy Policy

1. Introduction

Operating.Church ("we," "our," or "us"), a product of 153 Comeback Inc., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our church management platform and related services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, including but not limited to:

• Name and contact information (email address, phone number)
• Church name and address
• Billing information and payment details
• Account credentials

Church Member Data

When you use our platform, you may input information about your church members, including:

• Names and contact details
• Attendance records
• Spiritual journey stage information
• Notes and interaction history

Automatically Collected Information

We automatically collect certain information when you visit our platform, including:

• Device and browser information
• IP address and location data
• Usage patterns and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to inquiries and offer customer support
• Analyze usage to improve our platform and develop new features
• Personalize user experience through AI-powered features
• Comply with legal obligations

4. AI and Data Processing

Our platform uses artificial intelligence to provide features such as drift detection, content personalization, and engagement analytics. Your data may be processed by AI systems to:

• Identify patterns in member engagement
• Generate personalized content recommendations
• Provide insights and analytics
• Automate routine pastoral care suggestions

We do not sell your data to third parties or use it to train general-purpose AI models.

5. Data Sharing and Disclosure

We may share your information with:

• Service providers who assist in operating our platform
• Payment processors for billing purposes
• Legal authorities when required by law
• Business partners with your consent

We will never sell your personal information or your church member data to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Secure data centers and infrastructure

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us at support@153comeback.com.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: